Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to protecting your personal information and your privacy.

This Privacy Policy explains how we collect and store the information you provide through the Karoo Paycore website (the “Website”).

These principles will be upheld:

• To be transparent about how we process and collect your personal information:

We want you to be empowered to make informed choices about how your personal data is used and processed. That’s why we’ve created this website. To support this, we use a range of methods and processes to provide you with relevant information about the use of personal data.

If we determine that you require specific details, we'll provide them at the appropriate date and time.

We are happy to answer any questions you may have and will provide any clarifications you need regarding limitations imposed by law. You can contact us via email at the address below: info@karoo-paycore.com

• Personal information will be used solely for the purposes set out in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, fulfilling regulatory and legal obligations, and conducting administrative and business activities to support the delivery and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To use essential tools to protect your rights regarding personal data:

To support you in exercising your rights, we have dedicated resources in place. Contact us at any time to request access to your personal information. We can update or delete it, restrict its use for specific purposes or in general, or transfer it to you or a third party. We will make every effort to fulfil your requests.

• Protect your personal data:

While we cannot guarantee the complete security of your personal data, we will continue to implement a range of methods and techniques to ensure your personal data remains protected.

Our privacy and security policy is thorough.

1. The Scope?

This policy outlines the types of personal data the company collects about natural persons, and explains how it processes, shares with third parties, secures, and otherwise manages that information.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can access.

The Policy defines “processing” as a process that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect personal information from anyone under the age of 18, nor do we knowingly permit such individuals to access or use our services. If we become aware that we have collected information about a child, we will delete it as quickly as possible.

2. What personal information do we hold about you?

Whenever you use our services or channels, or visit our website, we collect personal information. We may request your personal information in certain instances. We also collect personal information by analysing how our services and channels are used, including your interactions, and by receiving your information from our trusted third-party partners.

3. No obligation to disclose personal information to the company and the consequences thereof.

You are not obliged to provide us with any personal information. However, in certain circumstances, if you choose not to share it, we may be unable to provide some services, or users may be unable to access parts of the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity log, traffic data (such as your IP address and the date and time of access), the language you use, software crash logs, the type of browser you use, as well as information about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal Data We Receive from You: Any personal information you choose to provide to Us when connecting to a third-party online trading platform through Us.

Personal information you provide specifically to third-party platforms to facilitate trade includes your full name, address, phone number, and email address.

5. The legal grounds and purposes for processing personal data

The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.

Without a legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

• You have provided your consent to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The company or a third party may require processing to pursue their legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims.
• Processing is required to comply with a legal obligation.

Contact us by email for more information about the processing required to protect our legitimate interests.

Below is a list of reasons and legal bases for our use of the information you provide to us. Personal data.

6. Sharing of Personal Data with Third Parties

The company may also share personal data with third-party service providers, including hosting and storage partners, and this may encompass IP address information and analysis of user experiences.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will pass on the personal data you have provided to us to those third-party platforms. Their privacy policies will govern how your personal data is used. Your personal data may be shared with multiple trading platforms.

The Company may, from time to time, share personal data with affiliated entities or business partners. Doing so provides the Company with the resources it needs to further enhance and improve the products and services it offers to its customers.

Where necessary to protect third-party rights or assets, the Company may disclose personal data to regulatory bodies, local authorities, or other official agencies.

We may also share personal information about you with potential investors or buyers, or with lenders to the company or any other company within our group, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, including advertising providers on our website and analytics companies. These providers may also use cookies or other technologies

Cookies are small text files stored on your device when you visit our website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and customise the products and services that may interest you. Cookies are also used for statistics and analytics.

Some of the cookies we use are session cookies. These are temporarily stored on your device and last only for a short time, ending when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They are used to help the website recognise you as a returning user and to make it easier for you to come back to the site.

Types of cookies:

We may use them according to their intended purpose:

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings accordingly. Below are links providing step-by-step guidance to help you through the process for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer time periods where required or permitted by applicable laws, regulations, internal policies, and applicable orders.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue to share your data for an additional 12 months.

We routinely review the Personal Data we hold to determine whether it is still required.

9. Transfers of personal information to a foreign country or an international organisation

Your personal information may be transferred to other countries, including third countries (that is, any country other than the one in which you reside) or to international organisations and other jurisdictions. Company takes all necessary and appropriate steps to safeguard the personal data you provide, ensuring that data subjects are able to assert their rights and obtain access to effective legal recourse and remedies.

These protections and safeguards are available to all residents of the European Economic Area (EEA).

• Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
• The transfer is effected under a legally binding, enforceable agreement between public entities or authorities in terms of Article 46(2)(a).
• The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Commission’s clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please email us at info@wealthwaydigital.uk

10. Personal Information Security

We have implemented appropriate organisational and technical measures to protect personal data. This includes preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be maintained without error at all times. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure of personal data resulting from transmission errors, unauthorised access by a third party, or other causes beyond our control.

Where legal or other obligations beyond our control apply, we may be compelled to disclose your personal information to third parties, including public authorities. In such cases, we cannot guarantee the security measures those third parties apply to your personal information.

No method of transmitting personal data over the internet is entirely secure. The Company cannot guarantee the security of any personal data you send to us online.

11. Hyperlinks to external third-party websites and services

Links to third-party websites and applications are provided on this site. These sites and apps are not under the company’s control. We are not responsible for the collection or processing of personal information by those sites or apps. This Policy does not apply to activities carried out through such sites or apps.

When you visit any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also recommend that you provide any personal data directly to them.

12. Changes to this Policy

This policy may change at any time. If we update this policy, we will notify you by posting the revised version on our website. In addition, when we make significant changes, we will try to inform you using methods we deem appropriate and will publish a notice on our website. Unless expressly stated otherwise, amendments will take effect once the updated policy is published.

13. Your rights regarding your personal information

You are entitled to ask us to verify the accuracy of the personal information we collect about you, to rectify any inaccuracies, and to delete any personal information we do not require. You may also restrict the scope or types of processing of your personal information.

If you are an EEA resident, please refer to this page:

These rights apply to the personal data you provide to us and to any related information we process. You can exercise them at any time by sending an email request to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If so, you may access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right to access personal data may not infringe the rights and freedoms of others. If a request would compromise another person’s rights and freedoms, the company may refuse to act on it or limit the scope of its response.

Right to rectification

The Company may rectify inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons are applicable: (a) personal data are no longer needed for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, for reasons specific to your situation, to processing based on legitimate interests pursued by us or a third party; (e) personal data have been processed unlawfully; or (f) personal data must be deleted to meet the company’s legal obligations.

This right is not applicable where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data

If you request that your personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a member state.

Data portability rights

If processing is performed by an automated system and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly by the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data transfer does not infringe upon the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on the legitimate interests pursued by the company or a third party. This also applies to profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms or interests, or where processing is necessary for the establishment, exercise or defence of legal claims, we may continue processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to withhold consent

You may withdraw your consent for us to process personal data about you at any time. This won't affect the lawfulness of any processing carried out before your consent was withdrawn.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights relating to your personal data, as set out in this section 13.

We will provide you with the requested information, in accordance with your rights under Section 13 of this agreement, within one month of receiving your request. This timeframe may be extended by up to two months, if necessary, depending on the complexity of the matter and the volume of requests. We will inform you in writing of any extension and the reasons for it within one month of receiving your request.

Subject to section 13 of the law, information requested under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

If we have any doubts about the identity of the person making the request, the company may ask for further information to verify your identity.