Crypto FAQ
Unlock crypto intelligence and accelerate growth with our AI-powered analytics. Make data-driven decisions for exceptional results.
Your security comes first. Blue Orion employs bank-level encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We adhere to stringent financial regulations in South Africa and undergo regular audits. Your funds are insured against unauthorised access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo to practise using virtual funds
- Automated solutions that handle the heavy lifting for you
- Start small (from as little as ) and learn as you trade!
Withdrawals to bank cards are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden charges - you always see the exact transaction amount before confirming.
Yes! Blue Orion is available in most countries worldwide (98+ and growing). During registration, select your country to confirm availability and view local payment options. We comply with applicable local regulations to help keep your trading safe and lawful.
- AI-powered recommendations - Receive personalised coin selections tailored to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and by email at info@karoo-paycore.com. For urgent issues, the average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA and CySEC
- Routine audits by independent firms
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Country-Specific Rules
- Built-in geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (similar to your online banking)
- 95% of assets secured offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA/SWIFT, 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all enquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve the matter.
Support Hours
Our customer service team is available 24/7 without interruption. On the rare occasion that immediate assistance isn’t available, please be assured that our support specialists will respond to your request as quickly as possible.
